I had a gas problem under our house and called 3 contractors to come out and give me an quote. Tsanko was the first to respond, during the 1/2 window he gave me, and was right on time. It took him a couple trips under the floor to find the leak, without having to pressurize the pipes because we could not insulate our stove as it was too big and heavy to move. Tsanko was here about 2 hours checking all the branches and finally found it. He gave me a very detailed explanation of what was wrong and what had to be done to fix it, along with an report of what went to what on my gas lines, which I didn't know. T. knew I was bidding out the job to 2 other companies and never pressured me. The bid he gave me seemed more than reasonable.The 2nd company came out and I described to him that the first plumber found the leak, so he didn't even had to look under the home himself. He took off and came back about 20 minutes after with an outrageous $1000 price for 4 hours of work. Very unprofessional.The 3rd plumber came out and actually went under the home, but couldn't find the leak. Said he'd have to pressurize the valve to locate it, and would need someone back to help move the stove to turn it off. Since BG spent so much time already and had found the problem and was nice enough to explain everything to me, I awarded him the job. He came back right on time the next day and got rid of the leak. He checked every single spot all the way to the gas meter to make sure he repair everything. I was very pleased with his work and his work ethic. I'm very happy to have found T. and will no longer "bid" out the process if I ever have a problem again because now I "trust" him and would of course call him again, if we ever have another plumbing job.
K.R.
Fremont, CA 11/06/2011
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